"Professional Attitudes"Carmen & Lance --- Thank you for your help and professional attitudes in our new lease. You should know that without you both we wouldn't have been in a new Honda.Doug & Judy Patterson,Anderson, SC
"Very Pleased"I was very pleased with the service I received from one of your sales consultants (John Cawley) when I purchased my new Honda CR-V. He spent over two months with me as I settled on a delivery time and model. He always followed through on everything I asked of him and the whole experience was pleasant and professional. I am recommending him to my friends who are interested in buying a Honda.Roy C. Fleming,Pendleton, SC
"Thank You!"Dear Carmen,Kokou & Amoko Abalo,Due West, SC
Thank you for making our experience with Piedmont Honda so enjoyable - especially as we traded our Odyssey. Thank you so much for the Honda plate, we love it so much. The discount on the car mats was also appreciated.
We appreciate your friendship and your service.
"Friendly Service"Dear Sir,Jeanette Goodyear,Charleston, SC
About 10:00am Labor Day, 2 girlfriends and I were traveling home from Rabun Gap, Georgia and stopped at the Shell gas station at Exit 11 before entering I-85. I opened the trunk to put a purchase in and locked my keys inside. The manager of the station suggested that we call your dealership, which we did.
A nice man on your staff was very helpful (sorry I was so upset I did not get his name). He sent Paul to our rescue with a key to open the car in order for me to retrieve my keys. Paul also told me how to tape the key to the back of the license plate, in case I did this again, I could take care of it myself. Within 45 minutes we were on our way.
Thank your staff for the friendly service and understanding.
"Gracias por toda su ayuda!"Thank you so much for my beautiful new Civic. Es el coche perfecto para mi! Gracias por toda su ayuda!Kaitlyn & Mike,Anderson, SC
"Nice Experience"I would like to thank you for making my buying experience at Piedmont Honda a pleasant one. Purchasing a vehicle at a dealership has never been a good experience but you changed that. It was also a nice experience working with the financial office. I will definitely refer your dealership.Jerry & Kay Moore,Highlands, NC
"Customer Focused"This past weekend, I had the opportunity to work with these two fine folks on purchasing a vehicle from the Honda side of your business. Having dealt with many car dealers through the years, which qualify me to be a judge of car salespeople, these two of your employees are head and shoulders above any car sales folk I have ever met. They are both knowledgeable sales oriented employees who epitomize CUSTOMER FOCUSED, who were willing and able to put up with a customer who is not the easiest knowledgeable person to deal with. They answered every question and were willing to consider every request, then provided lunch in the back room. If I were a "secret shopper", I could not find anything to be critical about them or their professional performance.Ed Riley,Tuckasegee, NC
I plan to recommend them and your dealership to any friend who is looking to purchase a vehicle from two employees who truly put customer first as their motto. Of course, when I am again in the market, they will be my first and only stop.
One final thought....Maryanne mentioned an after sale call which rates employees 1-5. She commented that, for her, a 4 was failing. She under estimates herself...she is a 10 in my book. Lance is a 10K+++.
"Confidence on the Road"...Thank you for all you did to provide a wonderful car with safe new tires, which gives me confidence on the road. I really enjoy it.Donna Murry,Anderson, SC
"Over & Above Expectations"Dear Rich,United Way of Anderson County,Anderson, SC
I want to thank you and Eric for the excellent service I received this week at Piedmont Honda. As Eric's supervisor, I want you to know I feel he goes over and above expectations.
Carol E. Burdette
"Sincere Thanks "I just wanted to send a quick note to express my sincere thanks for the extra efforts that Ross in the Service Department went to to help me get my 2005 Odyssey Michelin Run Flat Tire replaced by Michelin, even though technically there was no Warranty requirement to do so. This tire was less than two months old and blew its sidewall after going through a minor pothole. After Michelin customer service told him that road hazard damage was not covered and I would have to buy a new tire, he called the distributor and spoke with him directly and got him to agree to replace the tire. Please let Ross know how much I appreciated the extra effort!Scott Kersey,Anderson, SC
"Piedmont Honda a 10"Will Nunnally
I have been meaning to email you and thank you for a wonderful experience in purchasing a car. You definitely have earned my business. All of your staff were truly awesome, particularly Charlie Coons. He made it the best experience I have ever had purchasing a new car and I know a Fit sale doesn't give him the best opportunity to make the most money from a sale. He helped me compare autos from your Nissan store. He was incredible! I just got off the phone with Honda and on a scale of 1 to 5, I tried to give Piedmont Honda a 10! Thanks again and please pass on to your entire staff
my appreciation for a job well done!
"Deal That Much Sweeter!"THANK YOU for all your help and taking great care of me and my family while searching for a new car. That made the deal that much sweeter in the end.Tommy Watson,Anderson, SC
If anyone else is looking for a car, I'll definitely send them your way.
"Great Service"Thanks for your help in the purchase of my new Honda. Love the car and GREAT service I received from you.Charles Sanford,Anderson, SC
"Liked the Price - No Hidden Fees"I am happy with my new truck. Have had many comments on how pretty the truck is. I know it is a beautiful vehicle. I am satisfied with everything we did at Piedmont Honda. I liked the price and dealing with you folks. I drove the truck to Columbia and it did real well. I got 19 miles per gallon. Thank you and your immediate supervisor whom you and I worked with to get the final price. I found no hidden fees and you both did exactly what you said you would so far. I love my truck!Jimmy L. Manley,Anderson, SC
"Thorough and Dedicated"Ray Dove,Comer, GA
Dear Jim Harper,
I just wanted to tell you how fortunate Piedmont Honda is to have an employee of the caliber of Service Advisor, Frank Mahoney. My 2009 Honda Accord had developed an annoying rattle in the rear window area and after two previous visits to your service department had failed to correct the rattle.
I brought my car in again on May 4th and was assured by Mr. Mahoney that the rattle would be repaired on this visit. Mr. Mahoney actually drove the vehicle on a gravel road and was able to hear the rattle and therefore able to tell the service technician the location of the rattle.
Not only did Mr. Mahoney have the rattle eliminated by the technician, he also called me twice in the following days to make sure the rattle had not returned.
I appreciate Mr. Mahoney's dedication to pleasing the customer and I know that Piedmont Honda is fortunate to have an employee as thorough and dedicated as Frank Mahoney. He is one of the reasons that I continue to drive from Comer, GA to Anderson to obtain service on my Honda Accord. I would be pleased if you inform Mr. Mahoney of my gratitude to him in his helping to eliminate the rattle problem on my vehicle.